Banner Enterprise Resource Planning (ERP) system of applications and data has been used at UNCG since 1997 to manage a vast array of essential university functions. In fact, Banner supports just about everything the University does to move students successfully from application to graduation, including advising, registration, curriculum management, course scheduling, financial aid, HR and payroll.

In January, a project was launched to upgrade UNCG’s Banner system to the latest version, Banner XE. Banner XE will offer many greatly needed enhancements for an outstanding user experience, such as a new look and feel with easier navigation across devices (mobile phone, tablet, desktop). The campus will benefit from improved accessibility for students, faculty and staff. As part of this upgrade, there is a critical opportunity to streamline business processes and create an ecosystem for collaborative and shared solutions. This effort will control costs and position UNCG for rapidly changing accountability demandsEngage Logo

Over time, UNCG has made numerous customizations to the Banner system to provide extended functionality. As a result, the system has become so complex that even routine upgrades are large-scale service interruption events that require down-time and extensive testing across the campus. This is inefficient, slow and ineffective.

In fact, today, more than 80% of specialized technical resources are spent maintaining a very complex system, leaving little time for new innovations to enhance and broaden the university’s mission of teaching, learning and service. Streamlining these processes affords the opportunity to reallocate precious resources to support Big Ideas.

Taking the time and resources needed to shore up UNCG’s institutional processes and data will also:

  • Ensure secure, accurate and consistent data to help navigate change, achieve greater transparency, and drive efficiencies; and
  • Deliver the ability to analyze, measure, and improve student success initiatives to support student learning and their progress toward a degree.

The Banner XE project will be led by a cross-functional team of talented campus leaders, the Integrated Futures Team, with expertise in both the Banner application and critical university business processes. The project is expected to be a 24–36 month engagement. You can learn more and follow the progress by visiting the project website at

UNCG ERP Steering Team

Dana Dunn, Provost and Executive Vice Chancellor
Charlie Maimone, Chief Financial Officer and Vice Chancellor for Business Affairs
Donna Heath, Acting Chief Information Officer and Vice Chancellor for Information Technology Services