Office of the Provost

  1. Offices of:
    1. Academic Administration
    2. Enrollment Services
    3. EPA Human Resources
    4. Institutional Research
    5. International Programs
    6. Research
    7. Space Management
    8. Undergraduate Education
  2. Employment Opportunities
  3. Academic Units:
    1. The College, Schools & Academic Programs
  4. Other Resources:
    1. Faculty Senate
    2. Policies & Publications
    3. Staff Senate
    4. Weatherspoon Art Museum

Section VIII: Services

Admissions Offices

Undergraduate admissions for fall and spring semesters are handled by the Office of Undergraduate Admissions. Admission to the summer terms is through the Division of Continual Learning, and admission for graduate students is handled by The Graduate School. In accordance with criteria set by the University, the various admissions offices accept and enroll students whose school records, test scores, and activities indicate their ability to benefit from a liberal arts or professional education at the University. Acceptances are also in accordance with criteria set by General Administration, which has established requirements for secondary school preparation.

These admissions offices advise the administration and faculty on the future availability of students who will meet the University criteria and collaborate with the academic units of the University in recruiting students for specific academic areas. Faculty members, administrators, alumni, and students participate in recruitment efforts. The admissions offices work with high school and college counselors, faculties at other institutions, and selected community organizations to provide information and facilitate access to the University.

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Alumni Affairs

The Office of Alumni Affairs fosters alumni interest in and loyalty to the University. It provides programs and activities that involve alumni with the University, serves as a central point of contact for alumni on behalf of the University, works with the Alumni Association leadership in designing and implementing their programs and responsibilities, and develops programs and activities that lead current students to involvement as alumni.

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Alumni House

The Alumni House has been described as "a link, actual and sentimental, with the beginning of the College and the present-day University." Dedicated in 1937, the House stands on the site of one of the four original buildings of the University, Little Guilford Dormitory.

Several administrative offices are located in the Alumni House. There are also reception and meeting areas and two guest rooms within the House. Information and reservations for use of the House are made through the Office of Alumni Affairs.

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Bookstore

The UNCG Bookstore is University owned, but it is operated by Barnes and Noble and is self-sustaining. Its profits go into a general student scholarship fund. The Bookstore sells used and new textbooks, reference books, stationery and art supplies, gifts and accessories, clothing and other items carrying the University emblems, and computer software. The Bookstore also handles the rental and sale of academic caps, gowns, and hoods.

Faculty members submit requisitions for textbooks and other supplies through their department heads or deans. For personal book requirements, faculty members may place special orders with the Bookstore; however, personal desk copies of the texts to be used must be acquired directly from the publisher.

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Career Services Center

The Career Services Center (CSC) provides professional guidance and resources to undergraduate and graduate students and alumni for their lifelong career development. CSC can work with faculty to assist students in a variety of ways. At faculty request, a CSC staff member will provide an in-class presentation on resume writing, interviewing, internships, or another career-related topic. (While the faculty member's presence is appreciated, with notice CSC can also plan to be there when a faculty member is away.)

CSC's reference file service contains faculty references written on students' behalves. References are especially encouraged for those students applying for teaching positions or graduate school.

The CSC Resource Center maintains up-to-date career information to aid students considering career possibilities related to specific majors and interests. Faculty recommendations and/or donations of resources are appreciated. An individual "major sheet" available for each undergraduate major provides information on the major, related careers and on-site resources. Faculty feedback regarding these information sheets is appreciated.

Upon request, CSC will consult with faculty members on strategies to generate internships within their field, assist with the development of an academic internship program, or respond to internship-related questions. CSC's Student Employment Office will aid with Federal work-study and on-campus departmental hiring. If faculty members have contacts in industry or community organizations that are interested in hiring UNCG graduates, CSC will invite them to participate in career days or on-campus interviews at the faculty member's request.

CSC also provides a wide variety of direct student services. Faculty members are asked to encourage students to utilize services as appropriate.

Professional counselors are available for all UNCG students and alumni to discuss career options or to choose or to change a major. Computer Assisted Career Guidance programs (DISCOVER™, SIGIPLUS™) and paper/pencil career assessment tools (SDS, Keirsey, Campbell) are available to students seeking assistance with career counseling and decision-making. The Career Resource Center contains state of the art computer and print materials on career options and the relationship of majors to careers. A guide sheet has been developed for each individual UNCG major containing career ideas, possible work settings, and related books/web sites of interest.

Internships are listed on the web through JOBTRAK™. There are also directories of national and international internship opportunities available in the Career Resource Center. Spartan Career Connection (available on the web through JOBTRAK) links students with UNCG alumni, family, and friends in a variety of career fields. Job Fairs are held in the fall and spring to assist students in securing part-time employment or internships and summer jobs. Workshops are offered each semester on how to obtain an internship or other career-related opportunity.

On-Campus Student Employment Processes are coordinated through the Student Employment Office (SEO). Job listings for part-time Federal work-study (FWS), non-work-study on-campus employment, and off-campus employment are available on JobTrak.com and in the CSC Resource Center. Training and assistance are provided for both students and on-campus employers. Completion of INS I-9 forms at the SEO verifies employment eligibility for currently enrolled students planning to work on campus. Summer Job and Camp information is available on file and in resource books.

Counselors are available for all UNCG students/alumni to discuss resume writing, interviewing, and job search strategies. Resume Drop-off Service provides a two-day turn around service for critiques of resumes, cover letters, and job applications. Mock Interview Service assists students with interviewing skills through a video taped (optional) "mock" interview. Orientation Sessions are held at the beginning of each semester to acquaint students with the services of the Center. The Career Resource Center contains computer and print information on employers and current full-time job openings. Videos, books, and handouts are available on resume/cover letter writing, interviewing skills, and job search techniques.

Career Days are held annually to assist students with their post-graduation plans. A campus-wide Career Day is held in the Fall focusing on business, industry, and government opportunities for all students. Nursing and Education Career Days are held for targeted majors. On-Campus Interviews are conducted during the academic year for career positions and some internships. Job Listings for UNCG students and alumni are available on-line on the Career Services web site. The Career Services Web Site provides a variety of information and links to assist students in the job search. The JOBTRAK Online Registration process allows students' resumes to be referred to employers for review. Reference File Services are available to students seeking graduate school admission or employment in the field of education. Workshops are scheduled each semester on resume/cover letter writing, interviewing, and conducting an effective job search.

Counselors are available for all UNCG students/alumni to discuss graduate school options. The Career Resource Center contains information about graduate school programs and the application process. Workshops are held each semester to assist students considering graduate school.

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Child Care Facilities

The Child Care Education Program (CCEP) is the lab school for the Department of Human Development and Family Studies in the School of Human Environmental Sciences. It serves children ages three months to five years and is open from 7:30 a.m. to 5:30 p.m. Monday through Friday to children of the faculty, staff, and community.

The Program is accredited by the National Association for the Education of Young Children (NAEYC). Classrooms are multi-age with low child/staff ratios. Teachers have degrees in Early Childhood or Child Development.

CCEP seeks to enroll a population of children that reflects the diversity of the Greensboro/Guilford County community, including children with and without disabilities and children from various cultures. Waiting lists are maintained for each age group, and the tuition is a sliding scale based on the families' gross income.

The Child Care Education Program is located in three different buildings on campus (listed below). The office for the program is located at the North Drive site, and applications can be picked up or mailed by calling 334-5810.

  • Brent Woodson Carter Center at 117 McIver Street
  • North Drive Child Care at 310 McIver Street
  • Curry Child Care at 1000 Spring Garden Street

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Counseling and Testing Center

The Counseling and Testing Center provides personal counseling and psychotherapy, crisis intervention, structured groups, and outreach programs for students in a confidential atmosphere designed to encourage the student's trust, openness, and cooperation. No fees are charged for counseling services.

The Counseling and Testing Center administers standardized testing services such as CLEP, Miller Analogies Test (MAT), GRE-Subject, Law School Admission Tests, and the Praxis Series.

In addition to student services, the Counseling and Testing Center provides consultation to faculty, administrators, and staff when they are concerned about a student. It is not always clear whether the source of a student's difficulty in the classroom is academic, psychological, or both. Faculty members may use the Counseling Center to think through the problem and develop a plan of action. "Recognizing and Assisting Students in Distress: A Guide for Faculty and Staff" is also available.

In order to foster a productive relationship (and because of North Carolina confidentiality statutes), all discussions between a student and Counseling and Testing Center professionals are confidential. The details of a student's situation or even the fact of the student's participation in counseling will not be discussed without the student's written permission. While a student's counselor will not offer to communicate with a concerned faculty member without permission, the faculty member may still find it valuable to speak with a different staff member to receive consultation on how best to assist a student.

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Dining Services

Several dining facilities are located on the UNCG campus. Elliott University Center features Burger King, Chick-fil-A, Bene Pizzeria, Cranberry Farms, Java City Coffee, soups, salads, desserts, drinks and the Earth Sense C-Store. The Pit Stop, located in the McIver Parking Deck, offers one-stop convenience shopping for anyone "on the go."

The University Dining Center is also open to the entire University community. On the first floor of the Dining Center are a full-service convenience store and the Atrium Shops, featuring the popular brands of Chick-fil-A, Pizza Hut, Greensborough Deli, and Freshens Frozen Yogurt. Located on the upper level of the Dining Center are Spencer's, a restaurant-style eatery, and The Caf, with all-you-care-to-eat meals. Diet and vegetarian items are also available in The Caf.

Located in Bryan Building is the Bryan Food Court, with Blimpies Subs, Starbucks Coffee, and a variety of snacks and beverages.

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Disability Services

The Office of Disability Services (ODS) provides services to students with disabilities to minimize the extent to which their disability affects their opportunities in the UNCG academic environment. For University students with disabilities, the singular most important issue is equal opportunity. ODS is designated to address those areas of need where equal opportunity is compromised for students with disabilities.

ODS focuses on students' functional needs. For example, a student who has a mobility problem with a knee will not necessarily need extended time for exams. However, they may need to have a third-floor classroom changed, if there is not an elevator in the building. Students with disabilities need expert resource staff who are familiar with diverse disability-related issues and ways to accommodate disability-related needs in a variety of academic and environmental settings.

ODS seeks to ensure equal opportunity through equal access. There are very few commonalities among "the disabled experience," so a very high degree of individual interaction is required to appropriately serve students with significant disability-related needs. The extent of disability is also a factor relating to need. For instance, virtually all blind students and deaf students need services to accommodate their sensory deficits. Students with mild visual or hearing impairments may not need ODS services at all. Priorities and resources go primarily for those services that are essential for equal access in academic endeavors. These services enhance students' opportunities to be competitive and to succeed at this University. A next priority is to concentrate supplemental attention and resources for students in academic difficulty.

While the ODS staff advises and helps to secure support services requested by the faculty, staff, or students, the office is not able to comply with every request. Specific services are available to students with disabilities to enable them to participate in University activities on an equal basis with able-bodied students. Students must register with the office to receive services, or if faculty members have disabled students in their classes, they are encouraged to contact the ODS in order to obtain additional information on making reasonable accommodations for the student(s).

The staff of this office works with the student and faculty members to provide required classroom accommodations such as taping lectures, additional time for tests, note takers, or interpreters. The staff will also provide faculty and staff members with information about specific disabilities and be available for staff development programs.

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Elliott University Center

The Elliott University Center (EUC) has been literally and symbolically identified as UNCG's center since it opened in 1953. It is a familiar home base for students, faculty and staff; a meeting place for activities, events, and ceremonies; and a greeting place for campus visitors. Located at a key pedestrian crossroads on campus, the EUC is convenient for most of the UNCG community at some time every day. Films, concerts, lectures, and other events at EUC are announced in the weekly Campus newsletter for the faculty and staff. Some EUC services of interest to the faculty include banking, the University Bookstore, dining facilities, the Multicultural Resource Center, a game room, an art gallery, a meditation room, an information desk, a University Box Office, and meeting rooms. For more information on the EUC, please call 334-5510 or visit the EUC online at http://euc.uncg.edu/.

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Faculty Center

The Faculty Center is maintained in part by voluntary contributions from the faculty and staff and is overseen by the Faculty Welfare and Professional Development Committee. Through the Office of the Provost, groups may reserve the center for receptions, conferences, or meetings. The center is equipped with a kitchen and is available for brown-bag lunches and informal get-togethers. There is a fee for the use of the Faculty Center for groups unaffiliated with the University.

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Financial Aid Office

The Financial Aid Office provides enrolled and prospective students and their families with assistance, guidance, and information on ways to plan for and meet the cost of a college education. Annually, the Office administers and coordinates more that $44 million in federal, state, university, and outside aid funds, and more than half of all UNCG students receive some kind of financial assistance through this Office.

Sources for these funds include the federal and state governments, the University, private individuals, community organizations, agencies, foundations, and corporations. A number of scholarships are given to students on the basis of academic merit or achievement, but most students' aid is awarded on the basis of their financial need, which is calculated using standard formulas established by Congress.

The Financial Aid Office's responsibilities have been expanded to include monitoring of the University's growing Division I athletic aid program. The Office is charged with the task of monitoring the scholarship awards and income from other sources of both recruits and enrolled athletes to assure compliance with NCAA rules and regulations.

In addition to counseling prospective students and their families on the types of aid available and how to apply for them, the Office staff works closely with enrolled students to help them locate sources of aid for which they qualify. To assist them with money management and other services, staff members meet with students in both one-on-one counseling sessions and at periodic financial aid workshops held on campus.

Faculty members who serve on departmental or school scholarship selection committees or who appoint students to departmental or office jobs may receive assistance from the Financial Aid Office in identifying students who have demonstrated financial need.

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Information Technology

The Information Technology Group (CIS) is part of the Division of Information Technology Services. CIS comprises five divisions, each headed by a director. These divisions are Instructional Research and Client Services Computing, Client Services, Systems and Networks, Network Services, and Management Information Systems.

Instructional Research and Client Services Computing (IRCS) provides support to faculty and students for instructional and research computing. IRCS builds and maintains computing labs on campus, including the SuperLab, which houses 150 computers and the Student Consulting Center. IRCS employs a number of consultants. Some consultants are available by appointment to help faculty and students with research projects, while others provide support for projects dealing with the use of technology to enhance instruction, including growing support for web-assisted and web-augmented instruction.

IRCS provides support to faculty and staff for their desktop computing environments, including hardware configuration, campus network connections, and support of e-mail and a wide range of supported software packages available on the network. Faculty and staff should call the Computing Help Desk at 6-TECH (256-8324) for assistance.

Systems and Networks (SYN) is responsible for the campus network: operations, systems administration, programming, and maintenance. SYN maintains the WWW and e-mail servers for the campus.

Network Services manages telecommunications projects for the data network and the TeleLearning Center. The Network Services department is responsible for planning, designing, implementing, and maintaining the network physical cabling and associated media-access-control (MAC) layer components. Network Services is also the home of the TeleLearning Center, which is operated for the University for distance-learning, teleconferences, and other multimedia presentations.

Management Information Systems (MIS) is primarily responsible for developing and maintaining integrated, university-wide software applications that support critical administrative functions. Activities supported by MIS include the provision of applications architecture, in depth systems analysis, systems and applications design, database administration, application and network integration, software programming, testing and implementation, documentation, and production services.

The University has adopted policies concerning computer use at UNCG: the Acceptable Use of Computing and Electronic Resources Policy. Below is a list of specific computing services provided by CIS.

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Access to Computing at UNCG

All faculty members may have computer accounts at UNCG. Faculty may have lab accounts for use in the computing labs, Network accounts for storing and sharing files, and Unix accounts for email and other computing. Accounts may be activated from the Information Technology Services Web Site.

Computer Labs

IRCS operates 20 computing labs across campus. The SuperLab, with 150 machines, is located in Jackson Library and contains both Macs and Windows machines. Most labs may be reserved for classes by filling out the on-line request form from the IRCS. The SuperLab and several other labs are for general access use only and cannot be scheduled for classes.

Faculty and students may use the labs when they are open and not scheduled for classes. IRCS produces a lab schedule for each lab showing when the lab is open, closed, or reserved for a class. The schedule is posted beside the door of each lab. IRCS maintains a lab web page with all of the information about each lab, including its location, hours open, and hardware.

Consultation

Faculty may call the Help Desk at 6-TECH (256-8324) for assistance with computing problems. The Help Desk will refer your problem to IRCS if it involves instructional support, academic web development, or research. The IRCS staff is available for consultation by appointment for those types of problems. IRCS does not do programming but will assist users to do their own.

Data Collection

Faculty members conducting research and data collection are strongly advised to consult with IRCS to discuss data collection options. The University Teaching and Learning Center (UTLC) has software and hardware for designing and scanning forms for data collection. IRCS can assist in the design of questionnaires. Other means of data entry include spreadsheets, editors, word processors, databases, and statistical packages.

Data Transfer

The IRCS staff is available to help faculty transfer data to or from other institutions. Consulting for data transfer must be made by appointment.

Documentation

IRCS maintain an on-line documentation system. The on-line documentation page also has links to other pertinent sites. In addition, ITS publishes an on-line newsletter, Technology News containing short articles about computing in general and computing at UNCG.

Electronic Mail

E-Spartan is a University-wide Lotus Notes e-mail program provided by IT. E-spartan accounts are available to all faculty, staff and enrolled students at UNCG. Faculty may activate their e-mail accounts on-line. Call the Help Desk at 6-TECH (256-8324) for more information or access information online at http://www.uncg.edu/cis/email.html.

The Internet

All registered computers are assigned IP numbers. Machines with IP numbers may access the services of the Internet, including mail, FTP, and the World Wide Web.

Software

Application software for research and instruction is available on all computing systems via the Network, or, occasionally, by individual machine installation with licenses served by Novell servers.

Software available includes the Microsoft Office Products: Word, Excel, PowerPoint, and Access. Also available are QuattroPro, SAS for Windows and Unix, SPSS for Windows, Macintosh and Unix, PaintShopPro, and others.

The Unix servers offer a large collection of Unix utilities, Pine mail, C, Fortran, Matlab, Maple, SPSS, SAS, and text editors such as Pico and EMACS.

Workshops

IRCS provides workshops on a variety of computing topics for faculty and staff. IRCS provides research workshops for faculty and students during the fall and spring semesters. Topics generally include SAS for Windows, SPSS for Windows, JMP, and some others. IRCS also provides free workshops for students during both fall and spring semesters on a variety of computing topics. IRCS consultants are also available to teach workshops for a class. Faculty interested in scheduling a workshop in a lab should complete the Lab Reservation Request Form.

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Institutional Research

The Office of Institutional Research (OIR) serves as the central data collection and planning unit within the University. It reports to the Vice Provost. On a priority basis, at the request of the Chancellor, Provost, and Vice Chancellors, the Office conducts special studies in support of administrative decision-making and policy development and provides analytical and survey research assistance to university committees, departments, and offices. OIR works with various administrative offices and academic deans to improve the accuracy of university-wide school and departmental data for planning purposes. The Office coordinates the submission of official university data files and reports to The University of North Carolina's General Administration in Chapel Hill and to other external federal, state, and private agencies, institutions, and associations. Internally, the Office serves as a major resource with regard to assessment, accreditation, and institutional effectiveness processes. The office maintains a Web Site that is utilized to disseminate the UNCG Fact Book, results of surveys, and detailed planning data at the departmental, school, and all-University levels.

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International Student Services

The International Programs Center is the official University representative for international students to federal agencies such as the Immigration and Naturalization Services and the United States Department of State. The Center issues and maintains the documents necessary for international students to enter and remain in status with the regulatory agencies in order to study at UNCG. In addition, the Center provides support and services to international students such as orientation for new students and information and/or issue-related workshops. The Center also acts as a campus advocate for group and individual international student concerns.

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Jackson Library

Jackson Library was built in 1950 and is named for former history professor, dean, and chancellor Walter Clinton Jackson, who was chief executive of the Woman's College from 1934-1950. The ten-story Tower was constructed in 1973. The first library, a Carnegie building, stands across the street, renamed the Forney Building. The founding book collection of 1892, consisting largely of books donated by faculty and students, was assisted by the Philanthropic and Dialectic Literary Societies of Chapel Hill, which presented their duplicate volumes to the Greensboro campus.

The web site is the best starting point for learning about the Library's collections and services. It includes the catalog, electronic databases, links to Internet sites, library information, and news about the Library.

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Collections

General Information

The Walter Clinton Jackson Library houses a physical collection of over 2.6 million items, which includes over 940,0000 books and bound serials, over 700,000 government documents, and over 940,000 microtexts. The Library subscribes to approximately 5200 current serials.

Jackson Library provides access to an electronic collection of more than 120 databases and over 6300 different full-text journals. These electronic information resources are available through the library web site, and most of them may be accessed from campus offices and homes. Among these databases are the Jackson Library-developed News and Newspapers Online and a directory of full-text electronic journals available at UNCG. Commercial databases available under license include multidisciplinary resources such as InfoTrac Expanded Academic Index, WorldCat, Academic Search Full-text, ProQuest, Lexis-Nexis, JSTOR (which offers the full text of core scholarly journals from the date of first issue), and Project Muse (which includes the full text of journals published by Johns Hopkins University and ten other academic presses). There are a number of discipline-specific databases as well.

Complete lists of these resources and help are available on the library web site.

Special Collections and Rare Books/University Archives and Manuscripts

Special Collections reflects the liberal arts tradition of the University and supports research in several areas of graduate and postgraduate study. Major strengths are in the Woman's Collection, cello music and manuscript materials, the history of dance and physical education, American detective fiction by women and with women as protagonists, early children's books, the book as an art form, and modern private presses.

University Archives and Manuscripts houses the official records of the University as well as a growing number of manuscript collections. Papers of the past Chancellors, a file of over 10,000 photographs dating from the 1890's, and University and student publications are among the more than 4,000,000 items in this area. Recently, the Women Veterans Historical Project has been created to document women's experiences in the U.S. military during and after World War II.

Special Collections and Rare Books/University Archives and Manuscripts Division serves as both a teaching collection made up of distinguished materials that augment the general collection, thereby enriching the undergraduate experience, and as specialized support for advanced research. Distinctive collections serve scholars from the University community and others from throughout the world.

Faculty members may make arrangements to bring small groups of students to the Division or for the Special Collections Librarian or Archivist to visit larger classes.

Documents and Microforms

Jackson Library is a depository for both NC and US government publications. The collection exceeds 600,000 items in paper, fiche, and CD-ROM formats. Most NC state documents and most US government documents published since the 1980's are listed in the library catalog. Many recent documents are now available on the Internet through the Division's web page. The Division also maintains the microforms collection of journals, newspapers, and other materials.

Current Periodicals/Reserves

The Library catalog includes information about journal holdings. Unbound issues are available in the Current Periodicals/Reserves Division, while bound volumes are shelved by call number in the stacks or are available on microfilm. Faculty members may place library books, photocopies, personal books, and some types of audio-visual materials on reserve for courses. Forms for listing materials, general instructions, information about loan period choices, and special instructions regarding reserve materials are available in the Division and on the web site. Faculty members are asked to submit reserve reading lists by Reading Day of the previous term if they want the materials available by the first day of classes. When requesting the purchase of new books or added copies, allow 4-8 weeks for these to be received. Instructions for using Reserve Division services are sent to faculty members each semester with copies of Reserve List forms.

The Division has initiated a program providing reserves in electronic form, accessible at the Jackson Library web site. With this program, students and faculty may access reserve materials from outside the Library through the campus network or the Internet. Photocopies submitted for the reserve collection are automatically processed as Electronic Reserves.

Music Division of Jackson Library

The Music Division of Jackson Library is located in the School of Music Building at the corner of Market and McIver Streets.

The Music Division includes music books, music reference sources, all music periodicals, scores, sound recordings, videos, and music reserve materials.

Collection Development and Management

Faculty members participate actively in the building of the Library collections. Book funds are allocated annually by the Library to each academic department or school for this purpose. Each dean or department head appoints a library representative to receive faculty book requests and submit them to the Library. Information about books already ordered is available from the Library catalog on the web site. Book purchase requests may be made online. Serials are funded separately from books. Requests for new serial subscriptions should be discussed with the departmental library liaison who will provide the appropriate request forms and procedures. Questions concerning collection development may be directed to the Assistant Director for Collection Management.

The Library's Liaison Program assigns a professional librarian to every department, school, or program to serve as a contact person to handle faculty questions, concerns, and requests. The liaison keeps faculty informed about library resources, services, and procedures and keeps the Library informed about faculty research activities and curricular changes to which it needs to respond. The liaison is available to work with the faculty on collection development and to assist the library representative with book ordering. The current liaison list is available on the Acquisition Department web page and from the Assistant Director for Collection Management.

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Services

Borrowing Privileges

Faculty members may borrow books at the Circulation Desk with a University identification card. The Circulation Department offers a number of services in addition to lending books. Through Circulation one may arrange for:

  • books to be checked out by a secretary or research assistant;
  • borrowing cards that may be used at other UNC campuses; and
  • assistance in accessing materials already on loan or not found in the stacks.

Interested family members of faculty and staff should consult the Circulation Department regarding borrowing privileges. The loan period is the same as for undergraduates. Overdue fines are charged and must be paid before the materials may be renewed or additional materials checked out.

The faculty has academic-year loan privileges, except for items in the Current Literature, Building Use Only, Paperback, and Reserve collections. Books may be renewed online; however, books are subject to recall after three weeks if they are requested by another user or sooner if they are needed by Reserves. Books must be returned or renewed in mid-May. Faculty members are not charged fines for overdue materials, but they are expected to pay for lost or damaged materials. Graduate students may request a semester-loan period for books being used in thesis/dissertation work.

Research Skills Instruction and Orientation Tours

Reference librarians provide instruction in the use of library and information resources through classroom presentations or individual consultations. Presentations may be arranged for classes during the regular class period and will be tailored to fit the needs of the course. Many are scheduled in the Electronic CITI (Center for Information Technology and Instruction), a teaching facility located in the lobby area of the Tower designed especially for research skills instruction sessions. Students or faculty may also meet individually with a reference librarian for instruction in appropriate sources or for in-depth research assistance. Orientation Tours are offered at the beginning of each semester. Tour leaders point out the location of major service areas and collections and briefly explain their functions.

Access to Resources Beyond Jackson Library's Physical and Electronic Collections - Interlibrary Loan/Document Delivery/Current Awareness Services

Jackson Library is committed to providing access to resources beyond its own collections. The Interlibrary Loan Division borrows books and obtains journal articles not owned by the Library for users. ILL also uses commercial document delivery services. These services are free to faculty and graduate students. One may request interlibrary loans or document delivery by using online forms available on the web site or by filling out forms in the Library.

Faculty members may use materials at more than 150 research libraries nationwide through the Academic Research Libraries in OCLC Reciprocal Faculty Borrowing Program. Most of these libraries permit faculty to borrow materials with the presentation of the OCLC program card. A list of participating institutions is available at the Circulation and Reference Desks. Cards may be obtained at the Circulation Desk.

Faculty members and students may obtain special cards from the Circulation Department permitting them to borrow materials directly from the cooperating libraries (the 16 state universities). Loan privileges are set by the individual institutions. Faculty members usually receive the regular student loan period and are subject to overdue fines. The return of books borrowed directly is the responsibility of the borrower.

Letters of introduction to be used at other libraries in this country and abroad are available for faculty from the Administrative Offices of the Library.

Distance education students may request free delivery of books and articles from the library's collection, with the student responsible for returning them. They may also request journal articles not available at Jackson Library on interlibrary loan. Graduate students may also request books from other libraries on interlibrary loan. A toll-free number is also available to assist distance education students: 888-245-0180.

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Other Special Facilities of Note

The Special Services Room, located on the ground floor of the Tower, is equipped for use by the disabled.

There are two group studies rooms in the Tower that are available on a first-come, first-served basis.

Enclosed faculty studies are assigned by the Administrative Services Librarian to faculty members engaged in research requiring library resources. Faculty wishing to be assigned studies should send a request describing their library-based research needs to the Administrative Services Librarian. A study is reassigned when a research project is completed. Open carrels distributed through the stacks, as well as lockers, are available through the Circulation Department.

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Leadership Development/Managerial Skills Program

Human Resource Services is committed to providing opportunities for professional growth to faulty and staff. Such programs are designed to enhance each individual's communication, leadership, and supervisory skills. Permanent faculty and EPA non-faculty employees who are in supervisory/managerial positions or who are preparing to assume greater responsibilities within their departments may register for any workshop or workshop series. For a list of current programs, contact Human Resource Services.

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Multicultural Affairs

The Office of Multicultural Affairs provides programs and services that support the academic mission of the University by enhancing the educational, personal, and social development for students from diverse ethnic and racial backgrounds. The Office also promotes culturally diverse activities to create awareness, tolerance, and appreciation for racial and cultural diversity. Some programs and services provided include:

Academic Awards Program

This program recognizes students of color who have excelled academically (earning cumulative grade point averages of 3.00 or better). This program is co-sponsored with the Division of Student Affairs and the Division of Academic Affairs.

Advocacy

The staff in the Office of Multicultural Affairs serves in advocacy roles for students by providing a mechanism through which students can address problems or concerns. As needed, the Office refers students to the appropriate grievance channels within the University.

Advocates for Multicultural Education (AME)

This program is designed to help students learn more about and discuss issues related to diversity. Students are trained to participate and lead discussions upon request in the residence halls and for student groups.

African American History Month

An annual series of activities are held in the spring semester to celebrate the contributions of the African American culture to society.

Asian American Heritage Celebration

Activities that strive toward giving the campus community an opportunity to understand and appreciate the variety of Asian cultures and customs are planned in the spring semester.

Brother 2 Brother

Brother 2 Brother is a peer support group designed to provide academic, social, and cultural support primarily for male students of color at UNCG. The group serves as a forum for discussion of issues that males may face on campus and in the surrounding community.

Graduate Student Reception

The Office of Multicultural Affairs and The Graduate School provide a reception each fall semester for graduate students of color. The event is used as an opportunity to orient students to UNCG, while introducing students to faculty, staff, and other graduate students within their discipline.

HEA 202 (Peer Education: Diversity-Teaching Tolerance) Beginning Fall 2000

A four-hour credited course is open to students interested in becoming certified diversity peer educators. For the first year, the course is limited to students participating in the Students of Color Peer Mentor Program. This course is coordinated with the Wellness Center and the Department of Housing and Residence Life.

Hispanic/Latino Heritage Month

Activities are held during the national holiday (September 15 - October 15) to focus on and highlight the cultural contributions of Latin Americans.

Information and Referral

The staff serves as a resource for students and makes referrals to appropriate offices at UNCG and in the Greensboro community.

King Week

King Week is a week-long celebration to commemorate the contributions of Dr. Martin Luther King, Jr. and to recognize the impact the Civil Rights Movement had upon our history and upon the world.

Mosaic

Mosaic is a departmental newsletter designed to provide awareness on issues and topics relevant to students of color. Career information, campus resources, graduate study opportunities, upcoming events, important deadlines, and student accomplishments are some of the items included.

Multicultural Education

The Office coordinates, under the direction of the Division of Student Affairs, four sub-committees that are used to serve in an advisory capacity, train students and staff, and develop and implement cultural awareness programs.

Native American Heritage Celebration

Activities are held in celebration and recognition of the contributions made by American Indians.

Race and Ethnic Awareness Programs

Workshops, lectures, discussions, and open forums are offered to all segments of the campus community. These activities are sponsored in conjunction with the Multicultural Education Committee, African American Studies Program, the Human Relations Council, and other departments.

Sister Friends

Sister Friends is a support group designed to provide participants with the opportunity to discuss their experiences as women of color, provide information about options for coping with situations typically faced by women of color, and to encourage educational and psychosocial development.

Student Advising

The staff works closely with student organizations (i.e., NBS, NAACP, SALSA, etc.) to assist with their social, leadership, and personal development. The Office connects these students with other units on campus and the Greensboro community.

Students of Color Conference

This one-day conference is designed to provide information and encourage dialogue among all students on current issues affecting our diverse student population.

Students of Color Orientation

This two-hour session is held during August orientation and focuses on the students of color experience at UNCG.

Students of Color Peer Mentor Program

This program is designed to assist first-year students with their transition to the college environment by providing a Big Brother/Big Sister relationship with an upper-class student who has successfully adjusted to the University experience. Beginning in Fall 2000, mentors for the program are encouraged to enroll in HEA 202 (Peer Education: Diversity-Teaching Tolerance).

Student Development Workshops

Workshops leading to personal and professional development are offered throughout the academic year.

Unity Week: A Celebration of Cultural Diversity

Activities are scheduled during the last week of October and focus on self-actualization and appreciation for cultural differences.

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Notary Services

Notary services are available in the following offices: Provost's, Business Affairs, Cashier's and Human Resource Services. While an appointment is not required, it is helpful to inquire ahead in order to arrange a mutually convenient time.

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Pre-Retirement/Financial Planning Seminars

Faculty and staff are offered the opportunity to attend one of two seminar options focusing on financial planning. "PREPARE" is a pre-retirement workshop designed to assist individuals who are within five years of retirement. Topics include health and social issues to be considered in the transition to retirement as well as financial issues. "Preparing Makes Sense" is offered to individuals who may have a broader range of financial goals such as paying for children's college educations or buying a first home. The University's benefits program is highlighted as options for attaining personal financial goals. Resource persons from the University, state, and the Greensboro community are invited to present pertinent information.

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Publications

The University Publications Office produces institutional materials that communicate the University's message to its numerous constituencies. The office is a unit of the University Relations program within the Division of University Advancement. Staff members have a full array of talents in writing/editing, graphic design, and photography; there is growing expertise in Web development. Among the primary periodicals created by the University Publications staff are the UNCG Magazine, The Chancellor's Report, student recruiting materials for prospective undergraduate and graduate students, Campus Weekly (the newsletter for faculty and staff), The University Financial Report, The Annual Development Report, an annual "Facts & Figures" booklet, and alumni newsletters for each school and the College.

The University Publications Office maintains the University's graphic standards program, which includes specifications for using the University's name, marks, and colors. Adhering to the program establishes consistency and strengthens the University's graphic identity.

The University Publications Office is responsible for maintaining the UNCG home page, updating the University map, and maintaining current photographic image files.

Services to faculty are available for projects that promote institutional priorities.

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Religious Organizations

Religious organizations are part of United Campus Ministries at UNCG:

Baptist Student Union

Catholic Student Fellowship

St. Mary's House (Episcopal)

Hillel (Jewish)

Intervarsity Christian Fellowship (nondenominational)

Presbyterian Campus Ministry

Wesley-Luther Campus Ministries (United Methodist and Lutheran)

Each of these organizations sponsors a schedule of activities that are open to the entire University community. Campus Ministers serve as advisors for their respective organizations and are also available for personal counseling or as resource persons for other groups or organizations. Religious activities are coordinated through the Office of Student Life. Ecumenical programs and services are open to the entire University community. For additional information, contact the Associated Campus Ministries Center at 500 Stirling Street (telephone 334-4266).

There are several additional religious student organizations including:

Campus Outreach

Latter Day Saint Student Association

New Generation Campus Ministries

Nurses' Christian Fellowship

R.E.A.L. Christian Fellowship

Spartan Christian Fellowship

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Rooms and Facilities for Special Events

There are a number of rooms and facilities available on the campus for use by faculty, staff, and students for special events. Persons interested in obtaining more information about exact locations, capacity, and availability should contact the Division of Continual Learning.

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Student Academic Services

Student Academic Services coordinates academic advising for undergraduate students and maintains records of their progress toward a baccalaureate degree.

Each student is assigned a faculty advisor or to an advising center from the academic area in which the student has expressed interest. The advisor meets with the student during orientation, registration periods, and whenever the student needs help with selecting courses or planning a sound program of study.

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Student Advocate

Students who have institutional problems that they cannot resolve or who want to challenge an administrative action may request the assistance of an advocate in the Office of Student Affairs. The advocate will give the student the information of how to appeal a decision or to seek resolution through appropriate University channels. The University Grievance Procedure provides informal mediation as well as a formal hearing process to hear grievances.

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Student Health Services

Student Health Services delivers comprehensive primary, preventive, and educational services that are responsive, accessible, and of high quality to UNCG students. Specific services offered to students include:

  • clinical care from physicians, nurse practitioners, physician's assistants, and registered nurses in an outpatient ambulatory clinic setting;
  • ancillary services (pharmacy, laboratory, x-ray) that support the primary care provided in the ambulatory clinic;
  • specialty services (sports medicine, women's health) at a minimal charge to students;
  • counseling services from psychologists and counselors that incorporate both brief and group therapy options;
  • a health promotion/disease prevention program with a wellness perspective offered on-site, in the residence halls, and at other locations on the campus.

Faculty members who feel that a student needs medical or psychological services may refer them to the Student Health Services; however, confidentiality issues prohibit any discussion of diagnosis and treatment without the student's express written permission.

As a health organization operating within an academic institution, Student Health Services also supports the educational, research, and service mission of the University through participation in and support of programs and activities that enhance the overall well-being of the University community. This includes offering the following services to faculty and staff:

  • First aid administration in an emergency injury or illness;
  • Allergy injections at the direction of a private physician for a minimal charge;
  • Providing primary care for job-related illnesses and injuries;
  • Providing Hepatitis B vaccinations (as requested by university departments) for employees identified as at risk for potential exposure to bloodborne pathogens in the work place, with a minimal charge to the department;
  • Blood pressure screening as part of the health promotion program; and
  • Referrals (assistance to new faculty in identifying private physicians in the community).

Faculty can participate in Stopsmoking classes, nutritional assessments, and therapeutic massage for a fee. Upon request, Student Health Services also participates in supporting faculty research projects for a minimal charge to cover costs for supplies and staff time. Examples of this support include laboratory and x-ray procedures, on-site physician consultation for grant-supported projects, and periodic clinical review for health-related research projects.

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Student Media Organizations

The Carolinian

The Carolinian is UNCG s student newspaper. The purpose of The Carolinian is to publish all campus news; local, state, and national news of relevance to the campus; and other articles of interest to the campus. The Carolinian strives for intellectually stimulating and informative content.

The Carolinian is published twice weekly during the academic year except during holidays and examination periods. It is funded in part by student activity fees and is totally student-run and operated. All students are welcome to work on the newspaper regardless of previous experience.

Coraddi

Coraddi is UNCG's fine arts magazine. It is published twice during the academic year, plus special editions when material and funds are available. The purpose of Coraddi is to (1) publish the work of talented students in the fields of poetry, fiction, art, and photography and (2) provide experience and training in a nonacademic setting to those students interested in editing, illustration, design, layout, and the entire field of magazine publishing.

Although student work is always given priority, Coraddi also welcomes submissions by nonstudents whose work might be of interest to the campus community. All submissions should be typed, double-spaced, and clearly marked with the author's name, address, and telephone number. A self-addressed stamped envelope is required for work to be returned to off-campus addresses.

WUAG

WUAG Music 103 FM is UNCG's student-operated radio station. WUAG is totally operated by students and is governed by the University Station Advisory Board (USAB), which has representatives from the Communication and Theatre Departments, the UMB, the Student Government Association, the Division of Student Affairs, and WUAG. Music 103 is on the air seven days a week offering album-oriented rock and jazz in a progressive, noncommercial format. Its purposes are to entertain and inform students about events on campus and in the community and to provide academic extracurricular radio experience for those interested in broadcasting. WUAG news, programming, music, and production departments are open to all UNCG students.

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Student Orientation Programs

The mission of the Office of Orientation is to provide assistance to new students in their transition to the University, exposing them to broad educational opportunities and integrating them into the life of the University. Programs are offered for parents and families to learn about University programs and services to enable them to support the academic success of their students.

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Telephone Services

To offer the most convenient and easy-to-use telephone system possible, Telephone Services maintains its own state-of-the-art communications system tailored to meet student, faculty, and staff needs.

Telephone Services handles the installation and repairs of telephones on campus. Contact your department head when submitting requests for new or additional telephone services. These requests should be sent to the Office of Telephone Services on an FRS-66 form. Repair requests should be reported to this office immediately; technicians will be dispatched as soon as possible.

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University Graphics and Printing

University Graphics and Printing (UGP) offers full-service graphics and printing services to the University. This includes graphic design, printing, digital copying, binding, and mailings.

UGP specializes in the design and printing of letterhead, envelopes, business cards, forms, labels, black and white copies, color copies, booklets, and brochures.

Addressing and mail management equipment is located in UGP with mail listings for faculty and staff. Faculty members may use this for mailing to campus groups, departments, etc., but not for mailing political materials.

UGP utilizes a FRS-56 Interdepartmental Invoice for Printing Services. This form is available from UGP upon request.

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University News Service

As the University's official public information agency, University News Service provides a centralized news service through the print and broadcast news media. The Office also arranges for press conferences. Through these and other activities, University News Service seeks to increase public awareness, understanding, and support of University programs. University News Service also operates the University Speakers Bureau and Radio Newsline and provides other services in public information and public relations. University News Service is administratively responsible to the Assistant Vice Chancellor for University Relations.

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University Police

Requests for police and emergency assistance should be directed to the University Police at 334-4444. The University Police Department operates 24 hours a day and has full arrest authority throughout the City of Greensboro. The Department's fully trained and commissioned police officers are under the direction of the Director of Public Safety and Police.

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University Postal Service

University Postal Service strives to offer the most cost efficient postal service to both academic and administrative departments through continually updating and improving our mailing system.

Both the student mail center and the administrative mail center (formerly on Tate Street) are located at the Student Dining Hall. All levels of mailing requirements are handled through this facility. Services include stamp sales, two self-serve stamp machines, parcel post, money orders, bulk mail, certified mailing, Express Mail, and mailing supplies.

Campus mail is delivered to and picked up from buildings twice daily, Monday through Friday. The hours of operation are 8:30 a.m. to 4:00 p.m. weekdays.

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University Teaching and Learning Center

The primary mission of the University Teaching and Learning Center (UTLC) is to provide support to the faculty and the instructional program of The University of North Carolina at Greensboro. In keeping with this mission, all services of the UTLC are based on meeting the instructional needs of the faculty and students in courses of study offered through academic degree programs at the University. Most services to faculty for instructional support are free. Other programs or projects are supported on a fee basis as long as such support does not interfere with the primary mission of the UTLC.

Classroom Technical Support

This division provides support for a wide variety of classroom equipment and technology related services. Staff provides assistance in planning instructional facilities with respect to the instructional use of technology, training in the use of equipment, consultation in the selection of equipment, and emergency response to classroom equipment problems. This division also maintains and installs electronic instructional and research equipment throughout the campus. A daily delivery of service transports instructional equipment and materials to department offices. This division is also responsible for videotape duplication and format conversion as well as the distribution of satellite teleconferences to campus facilities via the campus telecommunications system.

Creative Services

This division produces a wide variety of instructional and presentation media including graphic, photographic, audio, and video materials. The UTLC's skilled and professional staff offers faculty photographic, graphic design, and digital imaging services. The staff can also assist in a variety of desktop publishing activities including the computer generation of graphics for submission to professional journals as well as the high-quality color prints and 35mm slides from computer graphics. The UTLC also maintains a television studio for the production of professional quality videotapes.

Instructional Development Program

This program, offered through the Office of the Director, assists faculty members in enhancing teaching skills, improving courses, and resolving instructional problems. The program offers workshops related to classroom instruction, evaluation, management, and student learning. The UTLC also maintains a calendar of faculty and instructional development events and coordinates programming related to course and instructional enhancement. In conjunction with this effort, the UTLC operates the Faculty Multimedia Laboratory. This lab provides opportunities for faculty to develop instructional materials and web-based resources through workshops and individualized activities.

Media Services

This division maintains several collections of materials. Instructional videotapes are available for circulation to faculty. Students may view these materials in the UTLC or arrange with their instructor to use these materials in UNCG classes. Entertainment videotapes circulate to faculty, staff, and students. The masters for all foreign language tapes used on campus are available. Students may make high-speed copies from these masters using blank tapes purchased from the UTLC. The UTLC also stocks a variety of other items for resale including videotapes, projection lamps, cables, OMR forms, and electronic parts. A print collection of K-12 materials is available for use by faculty and students in professional education programs. In addition, the UTLC provides OMR test scoring and data collection services for research and faculty evaluation as well as consultation in the production of specialized forms.

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Visiting Faculty Short-Term Housing

Visiting faculty members are eligible to apply for short-term housing in one of the University owned apartments. These apartments are rented on an "as available" basis. Please contact the Office of Housing and Residence Life at 334-5636 for details.

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Weatherspoon Art Museum

The Weatherspoon Art Museum provides tours for school and community groups at no charge. Advance notice is required. Call the Museum at 334-5770 for further information. Lecture, meeting, and reception space for educational and outreach activities is also available subject to approval. Campus organizations may call the Museum for fee information and to make arrangements.

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Page updated: Tuesday, August 14, 2007

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Copyright © 2005
Webmaster: Bo Bodenhamer

Office of the Provost
The University of North Carolina at Greensboro
201 Mossman, P.O. Box 26170
Greensboro, NC 27402-6170
VOICE: 336-334-5494
FAX: 336-334-3009