Administrative Support Guide
This site has been designed to provide information related to Academic Affairs Administrative Staff Support and their business processes. Your fellow AAF Staff Support Group has researched some ideas and suggestions to create a centralized checklist of some of the administrative support’s commonly-useful tasks.
The "How Do I...?" List for Administrative Support
- Employee Orientation
- Telephone Services
- PC Computing
- Purchasing
- Payroll
- Accounts Payable
- Travel Processing
- Event Planning
- Hiring
- Record Retention
- Termination/Separation/Moves within the University
Please note: Documents marked (PDF) require the Adobe Acrobat PDF Reader, which can be downloaded from the Adobe web site.
Employee Orientation
- How do I sign up for my University ID?
- How do I get keys/card readers to gain access to an office/lab/building?
- How do I arrange for parking?
- How do I make a name change on the official records of the University? (PDF)
- How do I find out about employee benefits?
- How do I enroll in the mandatory new employee orientation training session?
Telephone Services
- How do I use my telephone features, such as voice mail, call forwarding, Blackberry cellular service?
- Where do I find the online campus telephone directory?
- How do I make changes to the online campus phone directory?
PC Computing
- How do I set up a Banner computer account?
- What kind of software training is available (Dream Weaver, MS Office, SAS and SPSS, Blackboard, WebFOCUS)?
- Are there any other types of workshops to provide enrichment?
- A student has been hired as a regular staff member, how do I change their computer accounts?
- We have an employee who transferred departments, how do I change their computer accounts
Purchasing
- I need to purchase items for my department. Where do I start?
- Where do I purchase office supplies?
- How do I request a PCard?
- How do I sign up for PCard training?
- How do I get access to eMarketplace to place PCard and non-PCard orders?
- Is UNCG tax exempt on their purchases?
- If the purchase is more than $5,000. What do I do?
- How do I purchase gift cards or gift certificates?
Payroll
- How do I fill out my timesheet?
- What payroll forms are needed in order to get paid?
Tax Form W4 Withholding Allowance Certification (Federal) (PDF)
Tax Form NC4 Withholding Allowance Certification (State) (PDF) - How do I sign up for payroll Direct Deposit? (PDF)
Accounts Payable
- How do I submit a request for payment to reimburse an employee or pay a vendor (Form BANFIN 32)? (PDF)
- How do I pay an interdepartmental invoice from another department on campus (Form BANFIN33)?
Travel Processing
- How do I manage travel approval, allowances and reimbursement (TRV-1 Form)?
- How do I fill out the TRV-1 form?
- Where do I find one time funding for International travel/events/speakers (for Faculty)?
- How do I apply for or cancel an American Express Card which is used for authorized University travel only?
Event Planning
- How do I plan an event such as a conference or luncheon?
- How do I reserve a conference or meeting room?
Hiring
- How do I hire for Faculty and Non-Faculty positions, beginning with the Search Committee?
- How do I hire International EPA personnel?
- How do I hire a visiting international scholar?
- How do I hire an international student?
Record Retention
- What do I do with old records?
Termination/Separation/Moves within the University
- How do I terminate my employment at the University (SPA employee’s separation checklist)?
- How does a supervisor terminate a SPA employee at the University (Supervisor's checklist for separation of a SPA employee)?
- How do I terminate my Banner Account upon separation from the University?
- What needs to be done when an employee changes jobs within UNCG?